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*****PLEASE READ ENTIRE THREAD BEFORE REQUESTING AN APPOINTMENT. DUE TO COVID-19 our system has changed so please read everything below. *Facials are found under Skin Medica treatment. When you receive an appointment confirmation that is required for entry. Please park all the way around the back of the building and wait for a technician to come get you. (small parking lot) The clinic door will be LOCKED so do NOT wait outside in the back entrance (way back to right) of the building parking lot for the safety of other tenants in the building. A technician will come out around your appointment time. You do NOT need to notify us you are there. DO NOT WAIT OUTSIDE OF OFFICE. You must be wearing a mask the right way (nose and mouth) to enter the building after we wave you inside. Keep in mind this is a longer process between appointments for new protocols so please wait up to 15 minutes past appointment time for us to come get you. (If it is longer you will be notified via email before your appointment) Remember this is only a request system and we will send you an approval email IF your request is approved if the time or date you request is already full we will send you another appointment option if that time does not work for your schedule just reply to email and it will directly notify us and we can change it via correspondence. Do not call the office as we are in treatment and unlikely will answer. Just reply to your confirmation email for communication Do NOT request same or next day appointments they will be void. ALLOW 48 business hours for an approval email. This is a request system your appointment is not guaranteed unless it is approved by us. If you requestmail for confirmation submit the request again 48 hours after. We have to approve the availability in our system so it does NOT reflect our current schedule. Make sure you do not change the room. Our laser room is our actual availability. and do not get an e ***IF YOU ARE HAVING DIFFICULTY USING THIS SYSTEM JUST EMAIL US DIRECTLY AT completeaestheticsus@gmail.com and we will schedule your appointment and give you our exact availability. WE ALSO HAVE A CANCELLATION POLICY. IF YOUR APPOINTMENT IS APPROVED AND YOU CANCEL last before 24 hours WE WILL CHARGE A $25.00 FEE TO RESCHEDULE or Void a treatment. You will also need a copy of your verified confirmation appointment email before treatment. Please email any questions to completeaestheticsus@gmail.com as that is our form of direct contact *NOTE if the request system if not loading correctly please make sure you are using Google Chrome or Safari as they are the only approved browsers for this system. You can also just email us and we will provide you an appointment time.

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